People facing personal debt and institutions responsible for customer, member, employee or community financial wellbeing.
Solutions for people and institutions
Choose the financial recovery path that fits your situation.
BalanceScore supports individuals, businesses, lenders, SACCOs, employers and communities through clearly defined recovery journeys.
Start a conversation
A support route matched to the financial problem, the people affected and the type of progress that is realistically possible.
BalanceScore separates education, advisory support and institutional programs clearly so every client understands the scope of the service.

How the journey begins
A useful conversation starts with your real situation.
You do not need to arrive with a perfect plan. Our role is to help you organise what matters, understand the choices available and identify a responsible next step.
- 01Choose the audience that best describes you
- 02Explain the financial pressure or program need
- 03Receive guidance on the most suitable route
What this support covers
Understand the details before deciding what comes next.
Individuals and families
Understand debt pressure, affordability, credit concerns and the practical steps available to you.
Entrepreneurs and SMEs
Address business debt, cash flow pressure, creditor conversations and financial restructuring priorities.
Banks and lenders
Support customer rehabilitation, responsible recovery, financial education and stronger engagement.
SACCOs and cooperatives
Strengthen member wellness, debt education, early intervention and repayment conversations.
Employers
Provide confidential employee financial wellness, coaching and workplace learning programs.
Churches and community organisations
Build family financial wellness through debt awareness, literacy and community recovery programs.
Ready when you are
